Terms & Conditions

In these terms “West Midlands Safari Park” shall mean West Midland Safari Park Limited, a company registered in England number: 06449517. 

It is a condition of entry that the West Midlands Safari Park Terms and Conditions of Entry have been understood, accepted and are adhered to – failure to do so may result in non-admission or ejection from the Park. 

West Midlands Safari Park reserves the right to add additional closed dates if the Park needs to close at any time, including for private company buyout days. West Midlands Safari and Leisure Park reserves the right to amend and/or alter the conditions of issue associated with the entrance to the Park and purchase of experiences/stays without any prior notification.

Entry prices are in accordance with those displayed at the point of entry and will be charged per person. West Midland Safari Park operates a policy of no refunds. Tickets, once purchased and/or booked, are non-transferable and non-amendable. We regret that we do not accept AMEX online or at the park. (American Express).

Our standard admission only price is £32 per person and our dynamic pricing system will increase and decrease the price of tickets, based on demand and special offers we may introduce from time to time. You will not be entitled to a refund or credit if the price of tickets are subsequently reduced after you purchase your Ticket.

Tickets allow, subject to the Terms and Conditions of Entry, one entry to the Safari Drive and entry to the Safari Walk attractions. Ride wristbands for the theme park rides are an additional cost for all guests.

Time slots for the safari drive-through must be selected at the point of booking during our summer season*, the 30-minute time slots must be strictly adhered to. WMSP cannot guarantee entry should you arrive after your time slot window. Your admission ticket includes access to the drive-through once, this will be during your allocated time slot in the summer and anytime during Safari operating hours in Winter. *Our summer season is from mid-February until early November, dates vary each year. 

The drive-through and park closing times are given on our online park calendar, guests must arrive with plenty of time before closing. Any guests arriving after the closing hours for the drive-through and/or park, will not be allowed entry and refunds will not be considered. Admission includes entry to the drive-through once. 

If eligible, bookings online include a 6 month free return for admission only. Free returns are not included in the purchase of certain special offer tickets. Free returns must be booked in online and cannot be used during school holidays or certain special events. Upgrade and extra fees may apply. For full T&C's of the Free Return, please click here.

At all times please ensure that you obey the safety regulations and signage displayed throughout the Park.  

West Midlands Safari and Leisure Park accepts no responsibility for any loss or damage suffered by guests as a result of the guest’s failure to comply with these entry conditions or any event outside its control.  

You enter the Safari Drive at your own risk, we accept no responsibility for any loss or damage to your vehicle, including by our animals or electric gates, under any circumstances. Although every effort has been made to maintain the routes, some areas will be uneven with dips, holes and cattle grids. Please exercise caution and do not drive at speed. This does not affect any guest's statutory rights or any liability which cannot be excluded by law. 

In the event of a breakdown in the Safari Drive, pop your hazard lights on and honk your horn at intervals, and a Safari Ranger will attend. DO NOT leave your vehicle. Should you break down in the free roaming carnivore habitats, our team will be required to tow your vehicle from the reserve to a safer area/out of the Safari Drive. WMSP accepts no liability for damage to your vehicle in the event of towing. 

Your are likely to see most of our animals however, due to the nature of our wildlife, sometimes they do rest in areas which are not easy to view, particularly during inclement weather, as we expect our animals to live and act as closely as their species do in the wild. Animal husbandry and health check-ups may also mean that some animals are not visible at certain times. We will not pay compensation where experiences and/or view of the animals is restricted or unavailable. 

It is important to note that there may be times where animals remain in their house for their safety. This is particularly the case whenever a severe weather warning is given by the Met Office due to high winds or storms. 

It must be understood that due to operational, technical, weather-related or other reasons beyond our control, any attraction may have to be closed, removed, altered in type or otherwise be unavailable at any time, without prior notice.

No child or children under the age of 12 will be admitted to the Park unless they are accompanied by a responsible adult who shall be 18 years or older and such child or children whilst on site must remain under the control or supervision of a responsible adult at all times.

If at any time a guest’s standard of behaviour falls below that expected by the Park, the individual may be asked to leave the Park and no refunds will be considered concerning any purchase that may have been made; whilst not an exhaustive list this would include admission charge and wristband/ride tickets. This is without prejudice to any claim that West Midland Safari & Leisure Park may have against such a person or persons arising out of their actions. 

West Midland Safari & Leisure Park will not, under any circumstances, tolerate threatening or abusive behaviour towards any member of staff or fellow guests.

Soft-top cars are not permitted through the Carnivore section of the reserve and must follow the bypass signage.  All soft and hard-topped cars must have their roof up in all areas of the reserve. Three-wheelers, motorbikes and non-secure uncovered 4 wheel vehicles (Quadbikes or similar) are not permitted through the safari drive-through. In addition to this, ladders, trailers and any bikes attached to the vehicle must be removed before entering. Externally mounted items such as spare wheels/wheel covers/front or rear spoilers should also be removed to prevent damage.

Vehicles are parked at the owner’s risk. WMSP takes no responsibility for damage caused to any vehicle using the car park and no guarantee is given as to the security of guest’s vehicles in the car park or any contents.

For assistance dogs, please see our Accessibility Page here for more information. No other dogs/pets are allowed on our premises, you will need to leave your dog/pets/emotional support animals at home.

You are permitted to take photographs and recordings within the Park provided that these are solely for private use and not for any commercial purpose. Guests are not permitted to film whilst on the theme park rides as no loose items are permitted. If you wish to film on the theme park rides, please use our contact form to get in touch with our PR team. You acknowledge that the Park may on occasion have the right to access any photographs taken and video footage captured by you and request that any such photographs and/or footage are deleted if they are deemed to be offensive or to infringe the privacy of other guests or staff. You agree not to intentionally photograph or capture video footage of any individual without that person’s permission.   You agree that the Park may carry out photography and/or video recording in the Park and you agree that the Park may use any such images in perpetuity in any promotion, advertising or publicity material.  You further agree that copyright in these materials rests with the Park or any person authorised by it to take such photographs and/or video (as the case maybe).

CCTV cameras are used to assist in the proper running of the Park.  However, we do not make any representations as to the extent of coverage provided by the cameras.  All items, belongings, and other property brought into the Park by guests are at their own risk and WMSP accepts no liability for any loss or damage to such property.  As such, we recommend that guests do not bring valuables to the Park.

Height, weight, age, 1:1 accompaniment and medical restrictions may apply to rides or certain elements of the attractions at the Park.  Certain rides or shows may use lighting effects, strobe lighting or flashing lights. 

West Midlands Safari Park accepts no responsibility for any distress, inconvenience or anxiety caused during the course of any ride undertaken and/or during evacuation from such a ride in the event of breakdown.

West Midlands Safari Park’s decision on all matters relating to admission to the Safari Park and/or to these conditions shall be final and no further correspondence will be entered in to. These Terms of entry and all other terms and conditions published by West Midland Safari and Leisure Park shall be governed by and construed in accordance with English law. 

A further copy of the Terms and Conditions of Entry is available to read at Main Reception.

The information contained in this website has been created solely for the purposes of providing information about West Midland Safari Park and the services it offers.  West Midland Safari Park reserves the right to make alterations and corrections to the information contained on this website at any time without notice.

All standard West Midland Safari Park terms and conditions apply to this website and all other official West Midland Safari Park web pages and social media sites.

The copyright in the material contained in this website and any West Midland Safari Park trademarks and brands belong to West Midland Safari Park Limited.  Materials may be copied from this website subject to such material only being used for personal use or for non-commercial purposes.

Copies must retain any copyright or other intellectual property notices contained in the original material.

Images, trademarks and brands displayed on this site are protected by copyright, trademark and other intellectual property laws and may not be reproduced or appropriated in any manner without the written permission of their respective owner/s.

The photographs reproduced on the website are intended to give a general impression of what you may expect from your visit.  We will attempt to ensure that as many areas or attractions as possible are open for use by you during your visit.  However, for operational, technical or other reasons any attraction may have to be closed, removed, altered in type or otherwise be unavailable at any time.

In addition to your legal rights, should you change your mind, you can cancel your order and receive a refund if you notify us as set out below within 14 days of receiving the goods.

We will notify you once we’ve received and inspected the returned items and let you know if the return has been accepted.  If approved, you will automatically be refunded using your original payment method.  Please note refunds will take 7-10 days to be processed.

• Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item. We will aim to correct this as soon as possible.
• If you have any questions, please contact orders@wmsp.co.uk.

Delivery:

• Orders will be sent within 5 days of receiving your order, this may be extended during busy periods.
• You will receive an email when the items have been dispatched to the email address provided at the time of purchase.
• Delivery will be 3-5 days from dispatch. We do not use order tracking on any orders.
• Orders can only be dispatched to the United Kingdom, any orders outside of the United Kingdom will be cancelled.

• Offer is for visits to West Midlands Safari Park from Friday 1^st – Sunday 24^th March 2024
• One person receives free admission for every one full price paid ticket
• Offer is valid online only when booking through wmsp.co.uk
• Offer is for admission tickets only. Wristbands are charged extra
• Not to be used in-conjunction with any other offer including Blue Light, Kids Pass, Tesco etc
• WMSP’s Free Return Offer is not valid with this promotion. Guests will not receive a free return when purchasing tickets with this offer
• The offer is for the Park’s ‘on the gate’ price at £32. Dynamic pricing is not offered during this promotion
• For those who have already purchased tickets during the promotional window, will not be offered a refund but will still be eligible for the Park’s Free Return Offer
• This offer is not valid for school or group bookings
• Admission is restricted based on capacity levels and we highly recommend booking in advance to secure your chosen date

• The Adult and Pre-schooler ticket entitles one adult over the age of 18 and one child under the age of 5 admission during weekdays (Monday - Friday) only from 3rd September until 18th October 2024.
• Offer is valid online only when booking online through wmsp.co.uk
• Offer is for admission tickets only. Wristbands for Adventure Theme Park rides are charged extra.
• One additional admission ticket for a 3-4 year old can be purchased at the discounted rate of £10.00, only in conjunction with at least one Adult & Pre-schooler ticket.
• Not to be used in conjunction with any other offer including Blue Light Card, Kidspass, Day Out With The Kids, Tesco etc.
• WMSP's Free Return Offer is not valid with this promotion. Guests will not receive a free return when purchasing tickets with this offer.
• For those who have already purchased tickets during the promotional window, will not be offered a refund but will still be eligible for the Park’s Free Return Offer.
• This offer is not valid for school or group bookings.
• Admission is restricted based on capacity levels and we highly recommend booking in advance to secure your chosen date.
• Guests (3+) who require additional support in order to visit will need to apply online, at least 7 working days in advance of visits, with our partner Nimbus Disability. Applications are free, or you can choose to pay £15 to upgrade to an Access Card. For more information about accessibility at West Midlands Safari Park, click here. We regret that we are no longer able to accept any other documents on the day, all guests requiring a free essential companion ticket must apply through Nimbus.

• *Savings based on combined ‘on the gate’ full prices for Drayton Manor Resort and West Midlands Safari Park.
• Combi Tickets are valid for 1-day admission to Drayton Manor Resort, and 1-day admission at West Midlands Safari Park including ride wristbands.
• Combi Ticket available to purchase between 15th April – 26th May 2024.
• Combi Ticket valid on visits to both parks until 30th June 2024.
• Please check individual park opening dates before travelling.
• Combi Tickets are non-refundable and non-transferable.
• Children under the age of 3 are permitted entry free of charge at Drayton Manor with the purchase of a Combi Ticket.
• Children under the age of 3 are permitted entry free of charge at West Midlands Safari Park.
• If your child is under 3 and 0.8m - 1.0m tall, a Little Penguin Wristband can be purchased on the day at West Midlands Safari Park for £7.
• Guests who require additional support in order to visit will need to apply online, at least 7 working days in advance of visits, with our partner Nimbus Disability. Applications are free, you will need to ensure you submit an application for each park. Or you can choose to pay £15 to upgrade to an Access Card which can be used at both parks as well as other venues. For more information about accessibility for Drayton Manor click here and for West Midlands Safari Park click here. We regret that we are no longer able to accept any other documents on the day, all guests requiring a free essential companion ticket must apply through Nimbus.
• Offer does not include a free return ticket to West Midlands Safari Park or Drayton Manor Resort.
• Drayton Manor Resort’s ‘rainy day guarantee’ cannot be added to a Combi Ticket purchase.
• Tesco Clubcard Vouchers cannot be used in conjunction with this offer.
• Combi Tickets cannot be used with any other offer.
• Rainy Day Return & Free Return offer not valid with Combi Tickets.
• Please note, Drayton Manor Resort will appear on any bank statements or billing for your Combi Ticket purchase.
• By purchasing Combi Tickets, you agree to both West Midlands Safari Park’s and Drayton Manor Resort's terms and conditions. Drayton Manor Resort’s terms and conditions can be found here, West Midlands Safari Park’s terms and conditions can be found here.

Your booked experience is valid for one use for the experience, date, time and names of guests stated on your booking confirmation. Vouchers purchased online are open dated and must be booked in with our team before a booking confirmation is issued to you.

Each experience carries a minimum age requirement for health and safety, please adhere to this when booking otherwise it may result in the VIP guide turning you away on the day. There will be no refunds offered if age restrictions are not adhered to. 

The following age restrictions apply:

• All ages: Family Creature Feature (at least 1 adult included as part of the group to accompany any children under 16 years of age.)
• Age 5+: Star of the Sea Lion Show
• Aged 5-9: Mini Keeper Experience – children may be accompanied by 1 free adult, the adult will not be able to participate.
• Age 6+: Giraffe Feed, Ultimate VIP Tour, Winter VIP Tour, Lion Feed, Indian Rhino Feed, Lemur & Meerkat Feed (at least 1 paying adult must accompany children 16 years of age.)
• Aged 10-15: Junior Keeper Experience
• Aged 16+: Giraffe Keeper, Indian Rhino Keeper, Carnivore Keeper

We do not allow spectators on our experiences. One parent/guardian can accompany children on the Mini Keeper Experience but will not have access to the Safari Drive, an admission ticket will need to be purchased separately. 
We book up to a maximum of 6 guests on the following experiences, so you may be sharing with other guests not in your party: Giraffe Feed, Ultimate VIP Tour, Winter VIP Tour, Lion Feed, Indian Rhino Feed, Lemur & Meerkat Feed.
Please arrive at your meeting point at least 5 minutes before the start of the experience. We reserve the right to cancel your experience with no refund if you arrive more than 15 minutes after your pre-booked time. Once an experience has begun, it will be at the discretion of our VIP guides to determine if it is possible to join a shared experience.

Admission is not included with the following experiences, and must be purchased separately:

• Star of the Sea Lion show
• Family Creature Feature

Where admission to the Park is included with your experience, your VIP guide will issue your tickets on the day. Your Safari Drive ticket has an open time slot, so you can visit at any point during the opening hours of the Safari Drive. Please ensure you check the opening times online, as the Safari Drive closes earlier than the rest of the Park. Your admission is valid on the same day as your experience only and cannot be used on an alternative date. VIP experiences do not include a free return. 

Please advise us of any additional needs before your experience. It is up to the individual to assess their own mobility levels and fitness as some experiences will involve a degree of manual labour. We reserve the right to ask you not to continue with an experience if we feel there is a risk to your health and wellbeing. Pregnant women and guests with long term health conditions would need to seek advice from their doctor before taking part in an animal experience.

Guests who require additional support will need to apply online through our partner Nimbus Disability, before booking in your experience. Please click here to see our Accessibility Page for more information. If approved for a companion (+1 on your nimbus account), companions may accompany guests on VIP Experiences but cannot take part. If companions wish to participate in the VIP Experience, they will be charged the full price of the experience. 
While every effort is made to accommodate people with access needs, wheelchair access is not always available due to the terrain in which the experience takes place and some of our animal experiences require some physical mobility to ensure the safety for all who are participating. Please use our contact form to get in touch and our team will be able to advise on suitable experiences. 

Pictures will be taken for you during the experience by your VIP guide with the animals that you get to meet, using our own camera. Photos of your experience will be issued to you on a memory stick (excluding Star of the Sea Lion Show & Family Creature Feature). You are welcome to bring your own camera for use when you are in the Safari vehicle only. Please ask your VIP guide to stop if you see a good photo opportunity. We do not allow pictures inside the buildings.

• Star of the Sea Lion Show - Pictures will be taken for you during the experience by our team with the animals that you get to meet, using our own camera. You will be able to choose one photo to have printed for you. Additional photos can be purchased at a cost. You will need to visit Main Reception before the Park closes, to collect your Certificate and choose your photo.
• Family Creature Feature – You are welcome to take photos on your own devices during this experience.

We reserve the right to alter the itinerary without prior notice. 

The food available to feed our animals will vary, to keep a balanced diet, and may differ from the promotional photos.
VIP experiences will go ahead in all weather. In exceptional circumstances, the experience may be cancelled by WMSP due to weather constraints. Where the experience is cancelled by us, an alternative date will be arranged. 
Once the experience is booked, refund requests will not be considered. Date changes are possible in exceptional circumstances and will be offered on a case-by-case basis and at our discretion. 
We reserve the right to reschedule any booked experience and will provide as much notice as possible. However, this cannot always be guaranteed. 
VIP experiences are subject to WMSP ‘Terms and Conditions of Entry’.

VIP Experience Vouchers

• Vouchers for VIP experiences purchased on our website valid for 12 months from the date of purchase. The experience must be taken within this period. Vouchers are open dated and you must contact us to book in your date. 
• If a voucher is not booked in within the validity period, the voucher will be become void and cannot be extended, refunded or transferred. Where we cannot book in your chosen experience within the 12 months, alternative experiences at the same price point can be offered. 
• Some experiences are only available during our summer season (mid-February – early November), please check our availability calendar before purchasing a voucher.
• VIP Experience vouchers are non-refundable and non-transferable.
• Annual pass holders can benefit from a 20% discount on our VIP experiences. We recommend purchasing vouchers online and then use our contact form to get in touch with your annual pass details. Once we have confirmed your annual pass details, a refund for the discount amount will be issued to you.
• We recommend contacting us as soon as you have a date in mind to redeem your voucher, as experience availability can be limited. All experiences are subject to availability, whilst we will always do our best to offer you your preferred date, these are booked on a first come first served basis. Although the online calendar may show availability, we cannot guarantee you chosen date will still be available once you get in touch with us to book.
• Where the experience can be booked for up to 6 guests, the calendar will show availability where we still have spaces on the experience. We cannot guarantee that the number of spaces available will be enough to cover your whole group.
• Once booked, you will be issued with an email from our team confirming the attendees, date, times and meeting point instructions. Please ensure you read and understand all health and safety information given. 
   

• Free Return Codes will not be valid during most school holiday dates, during any special events or evening events, nor on any Bank Holiday dates. Free Return Codes would not be valid on the following dates: 14^th & 15^th December 2024, 21^st - 24^th December 2024, 15^th - 23^rd February 2025, 12^th - 27^th April 2025, 5^th May 2025, 24^th May - 1^st June 2025 , 19^th July - 31^st August 2025. 
• If your Free Return Ticket’s expiry date falls on a school holiday, a day when the Park is closed, or any other restricted date, you will need to use it before then.
• A Free Return Code is only sent when guests book online in advance. Guests who arrive without pre-booked tickets will not be entitled to a Free Return Visit.
• Free Returns are valid for admission only at WMSP for the same number of guests who on your original online tickets and do not include any extras or wristbands.
• Groups/excursions and school/home educator bookings do not include a free return.
• Free Return Codes are valid for 6 months from the date of your first visit and no extensions will be considered.
• Free Return Codes will not be issued to guests who have purchased a Combi Ticket, Spooky Spectacular Moonlight ticket, Safari Skating Only ticket, Twilight Santa ticket, Adult & Pre-schooler ticket, BOGOF offer ticket, VIP experiences, Visitor Open Pass Ticket or any other special price ticket which states a free return is not included.
• Upgrade fees apply to see Santa on valid days during our Santa Safari event.
• Free Returns cannot be used for special events or evening only tickets/events (e.g. Twilight Santa, Spooky Moonlight).
• If you received a complimentary visit from us, you will not receive a Free Return Code.
• Guests using Tesco Vouchers will not be entitled to a Free Return Visit.
• We now ask all guests to give their vehicle registration number when booking. You will need to return in the same vehicle in order to gain free entry. If the registration does not match, the full price will need to be paid on the gate.
• West Midlands Safari Park reserves the right to amend or alter the conditions of issue associated with the Free Return Visit offer, or to withdraw the promotion entirely, without any prior notification. 
• Similarly, should West Midlands Safari Park suspect that a Free Return Ticket has been wrongly or falsely amended or altered in any way to gain free admission unlawfully, the ticket will not be accepted and free admission not be granted.

• An Annual Pass is valid from the date of purchase unless agreed otherwise by WMSP.
• The Gold and Platinum Annual Pass is valid for use on any day when the Park is open to the public, excluding special events. Please see the calendar for this season’s dates.
• The Silver Pass is valid for use on any day, excluding Bank Holiday weekends (inclusive of the Saturday and Sunday before a Bank Holiday Monday). 
• The Bronze Pass is valid for use on days in between 1st October - 31st March only. 
• General admission rules apply and can be found here: wmsp.co.uk/terms-conditions/
• The Annual Pass can only be used by the authorised passholder and is non-transferable.
• Annual Passholders will receive a ‘digital pass’ with their name and photo, which must be shown upon arrival to the Park for entry, on a mobile device via the West Midlands Safari Park ‘tap app'. Screenshots will not be accepted. Plastic cards may be purchased at an additional cost. Photocopied or defaced cards will not be accepted. If you have reserved your tickets online, you must be able to show your annual pass to use alongside the tickets for entry. 
• Platinum passholders wanting to visit Drayton Manor Resort, will also be required to reserve their entry, prior to visiting the Park by visiting draytonmanor.co.uk, selecting ‘Already have a ticket or voucher?’ and following the steps. Under 3s can be added onto the booking at no additional cost.
• The Annual Pass does not permit the passholder for free entry to special events including but not limited to Safari Skating and the Santa Safari grotto experience, however, exclusive Annual Passholder discounts will be communicated closer to each event. This also applies to special ticketed events at Drayton Manor Resort.
• Annual Pass holders can benefit from 20% off public events held in Treetops Pavilion. Passholders would need to get in touch with their Annual Pass ID to gain a discount voucher code.
• The Annual Pass may not be used in conjunction with any other offer. Upgrade and add-on prices will apply.
• One discounted (Annual Pass Silver) or complimentary (Annual Pass Gold & Platinum) wristband will be issued per day for the passholder during the Summer Season. Rides are closed during the Park’s Winter Season. Height restrictions apply in all cases.
• West Midlands Safari Park reserves the right to terminate passholder membership at any time if the passholder behaves in a manner that is abusive and/or threatening towards any of our staff, and/or fellow guests, and/or animals or if there is a breach of any of the terms and conditions. No refunds will be considered.
• West Midlands Safari Park reserves the right to add additional closed dates if the Park needs to close at any time, including for private company buyout days.
• Guests with an annual pass or purchasing a pass who require additional support to visit will need to apply online through our partner Nimbus Disability, before purchasing their annual passes or at least 10 working days before a planned visit. If successful, an essential companion annual pass can be issued by visiting Main Reception. The pass will need to have the photo and name of the guest requiring support. The pass will only be valid when using in conjunction with the named pass holder on the access card and the validity will be for the same time as the access card holder's pass. You will be able to book in your visits online and will not need to collect a ticket on the day from Ticket Office.
• Should an essential companion pass be found violating any conditions of entry (where they are not being used in conjunction with guest requiring support) we reserve the right to cancel the pass at anytime. You would then be required to queue at the Ticket Office on each visit, with your Nimbus card/account details, to pick up a paper ticket.
• Annual Passes must be paid for in full at the time of purchase.
• Height restrictions apply on all rides in the Adventure Theme Park.
• For Safari Lodges bookings, the guest booking must be the Annual Pass holder and the pass needs to be still in date at the time of booking. Only one Annual Pass can be used per Lodge booking.  Once you have made your booking, please contact us and provide your Annual Pass membership details.
• Discounts do not apply to the purchase of Guidebooks, Animal Feed, VR Ride tickets or seats on our Safari Minibus Tours. Discounts are valid when a guest purchases an Annual Pass online only.
• Annual pass holders will receive a 10% discount for renewing their passes online. The discount to renew will be available to you from 1 week before the expiry date of your current passes and up to 1 month after the expiry date. The discount for renewing only applies when you are purchasing the same tier passes, if you change to another tier (Silver/Gold/Platinum), you will not be entitled to the renewal discount. Discounts to renew cannot be brought forward or extended. 
• Friends & Family Tickets can only be used alongside a valid Annual Pass.
• Friends & Family Tickets must be pre-purchased online. They can be added at the end of checkout when reserving an Annual Pass visit. 
• Friends & Family Tickets cannot be purchased at the gate.
   

• Flexible Tickets can be redeemed online only, by reserving your visit on wmsp.co.uk.
• Flexible Tickets can be used to reserve a visit on any standard open day at the Safari Park.
• Flexible Tickets are valid for 12 months from the date of purchase. Your visit must be taken within the 12 months.
• Flexible Tickets can be purchased for either an Admission only Ticket (does not include a ride wristband) or Admission Ticket & Ride Wristband (includes a ride wristband). 
• Flexible Tickets are sent as 'e-Tickets' with a barcode number on. This barcode number must be used online to reserve a visit within 12 months.
• Flexible Tickets cannot be exchanged for cash and no change or refunds will be given.
• Upgrade fees apply to see Santa during our Santa Safari event.
• Our Adventure Theme Park is open from February half term until October half term each year, and closes during the winter period. If your Admission Ticket & Ride Wristband expires during our winter period, no extensions or refunds will be considered.

• The offer provides readers of Raring2Go with 10% discount off a West Midlands Safari Park Annual Pass, including Silver, Gold or Platinum.
• The offer is valid until 28^th February 2025 and no extensions will be considered.
• The offer is valid online only when purchasing an Annual Pass through the discount code shared with Raring2Go readers.
• The offer does not apply to Annual Pass renewals or vouchers.
• The discount is not to be used in-conjunction with any other offer.
• Discount code must be entered at the checkout when purchasing any number of Silver, Gold or Platinum Annual Pass.
• Discount code cannot be applied when using a Gift Voucher to make the purchase.
• Further terms and conditions apply and can be found via the relevant drop down menu at www.wmsp.co.uk/about/terms-conditions