FREE RETURN VISITS
Guests booking tickets on the WMSP website, for a visit to WMSP, are entitled to a Free Return Visit, within 6 months from the date of their visit. Instructions on how to book your Free Return are provided by email after your visit date; this email is sent within 24 hours after visit. Please check your junk mail folders as sometimes our emails can fall in there.
Visit our bookings page and select ‘I already have a ticket’, then choose the option to book your Free Return Visit.
Use the barcode numbers on each of your original admission tickets and input this barcode number for each guest when prompted, before confirming your booking.
Only barcodes for admission for paid guests will be valid; under 3s can still be added to bookings but do not have a free return barcode. If you require a free essential companion ticket, please click here for more information.
TERMS & CONDITIONS
- Free Return Codes will not be valid during most school holiday dates, during any special events or evening events, nor on any Bank Holiday dates. Free Return Codes would not be valid on the following dates: 26th October - 3rd November 2024, 14th & 15th December 2024, 21st - 24th December 2024, 15th - 23rd February 2025.
- A Free Return Code is only sent when guests book online in advance. Guests who arrive without pre-booked tickets will not be entitled to a Free Return Visit.
- Free Returns are valid for admission only at WMSP for the same number of guests who on your original online tickets and do not include any extras or wristbands.
- Groups/excursions and school/home educator bookings do not include a free return.
- Free Return Codes are valid for 6 months from the date of your first visit and no extensions will be considered.
- Free Return Codes will not be issued to guests who have purchased a Combi Ticket, Spooky Spectacular Moonlight ticket, Safari Skating Only ticket, Twilight Santa ticket, Adult & Pre-schooler ticket, BOGOF offer ticket, VIP experiences, Visitor Open Pass Ticket or any other special price ticket which states a free return is not included.
- Free returns are not included with Safari Lodge bookings.
- Upgrade fees apply to see Santa on valid days during our Santa Safari event.
- Free Returns cannot be used for special events or evening only tickets/events (e.g. Twilight Santa, Spooky Moonlight).
- If you received a complimentary visit from us, you will not receive a Free Return.
- Guests using Tesco Vouchers will not be entitled to a Free Return Visit.
- We ask all guests to give their vehicle registration number when booking. You will need to return in the same vehicle in order to gain free entry. If the registration does not match, the full price will need to be paid on the gate.
- West Midlands Safari Park reserves the right to amend or alter the conditions of issue associated with the Free Return Visit offer, or to withdraw the promotion entirely, without any prior notification.
- Similarly, should West Midlands Safari Park suspect that a Free Return Ticket has been wrongly or falsely amended or altered in any way to gain free admission unlawfully, the ticket will not be accepted and free admission not be granted.
Change of vehicle
The ticket is not transferable so if you have changed your vehicle from the one recorded on the ticket, you MUST bring proof of this vehicle with you i.e.: insurance document or V5. You will also need similar evidence for the new vehicle. We will also require photo ID.