Safety Information

It is a condition of entry that the WMSP Terms and Conditions have been understood, accepted and are adhered to at all times. West Midland Safari & Leisure Park excludes to the maximum permitted by law any liability for loss, injury or damage to person/property in or around the Park.

The First Aid post is located at the front of the park, next to the Tickets Office and near the car park. Kindly note: First Aid staff are unable to dispense pills, potions or sprays. The post is not permanently manned, please call for assistance using the phone outside. A trained first aider is present in every area of the Park.

Please read the below and follow the safety information at all times:

SAFARI DRIVE-THROUGH 

• Keep doors, windows and sunroofs closed and locked in our Carnivore Reserves (lions, wild dogs, and dhole) or when near a camel or zebra. Convertibles must have their roof up at all times.  
• It is forbidden for anyone to exit their vehicle ANYWHERE in the Safari Drive-through. 
• If you require help, sound your horn, switch on your hazard lights and await a Patrol Vehicle.  
• All vehicle/coach evacuations must be supervised by a Warden.  

• Some vehicles cannot enter our Drive-through Carnivore areas – e.g. soft top convertibles or three-wheelers. You must follow the bypass route. 
• Externally mounted items such as spare wheels/wheel covers should be removed to prevent damage.  
• At busy times, the Safari Drive-through may take over two hours to complete the four-mile route and you will experience congestion from other vehicles. Please be patient, as all guests want to see our animals, so we’d advise taking refreshments and using the toilets before you enter. There are no breaks for facilities in the drive-through. 
• No dogs are allowed on our premises, you will need to leave your dog/emotional support animals at home. For assistance dogs, please see our Accessibility Page here. All assistance dogs must be left in the kennels when heading into the drive-through, no exceptions. 
• Do not allow animals to put their head inside your vehicle; keep your windows half shut or shut completely.  

When in the Safari Drive-through, you will find the following instructions displayed at the electric gates: 

WARNING: KEEP CLEAR OF ELECTRIC GATES 

1. If the red light shows, do not enter the yellow box. 
2. Keep the yellow box clear at all times. 
3. Do not enter the yellow box unless you are able to exit.

You must comply with these instructions at all times. Under no circumstance will West Midland Safar Park accept responsibility for damage caused to any vehicle entering or exiting the electric gates.  

ANIMAL FEEDING 

• Do not touch or feed our camel, zebra, giraffe, Barbary sheep or any carnivore. 
• Do not allow animals to put their head inside your vehicle; keep your windows half shut or shut completely.  
• When feeding, hold your hand flat, outside the vehicle and at arm’s length.  
• To stop feeding, turn your hand, drop the feed and bring your hand back inside your vehicle. 

• After feeding or touching the animals, use the hand wipes provided. Animals carry infections that are harmful to humans. It is important that you wash your hands thoroughly with warm water after touching or feeding the animals and before you eat or drink.  
• Pregnant women and immune-compromised individuals must ensure they wash their hands as a priority after they have touched or fed an animal.  
• There are three dedicated Wash Stations in the Park – outside the Ticket Office, at Lorikeet Landing and at the entrance of African Village.
• West Midland Safari & Leisure Park accepts no responsibility for damage to persons or property by the animals. 

THEME PARK RIDES 

ALL GUESTS MUST BE ABLE TO SIT UP AND HOLD ON UNAIDED ON ANY RIDE – any guests who are unable to hold themselves up and hold onto the safety bars unaided, will not be allowed entry onto any of our rides for their health & safety.

• Guests must obey all signs and safety warnings and ensure children are supervised at all times.  
• Guests are informed that for operational, technical or other reasons, any attraction may have to be closed, removed, altered in type or otherwise unavailable at any time. 
• All children must understand the importance of remaining seated at all times. 
• Some rides may allow small children to be accompanied and supervised.  
• The guardian must make sure that children understand and follow any instructions given by the ride operator.  

• Guest must remain seated until the ride has come to a complete stop.  
• Please note: the Wristband office closes one hour before rides close; once a wristband or ride tickets have been purchased, no refunds will be considered.  
• Rides are subject to height restrictions and careful consideration should be given to any such limitations prior to the purchase of a Wristband. Minimum height is 0.8m for all rides. 
• Guest must remain seated with hands, arms, feet and legs inside the vehicle at all times. 
• You should be in good health and free from high blood pressure, heart, back or neck problems, motion sickness, or any condition tat could be aggravated by the adventure of certain Theme Park rides. Expectant mothers should not ride.  

• Some rides have limited opening periods at certain times of the year.  
• All guests will require a wristband or ride ticket(s), including those supervising smaller children. 
• Wristbands must be fitted at the point of purchase.  
• Removal of the wristband invalidates the rider.  
• Wristbands are non-transferable and valid on the date of issue only. 

• Proper clothing, including shoes and shirts, must be worn at all times.  
• No loose articles are allowed on our rides. We do not allow mobile phones on our rides, loose articles must be left in the property boxes at your own risk. 
• If the ride requires 1:1 accompaniment of a child due to their height, each child would need to be accompanied by at least one person who meets the height requirements. On water rides, this person must be a person over the age of 18.
• Our water rides (Zambezi Water Splash & Wild River Rafting) have maximum weight capacities; your group may be asked to separate or sit in certain places to balance carriages correctly.  
• Long sleeves must be worn on the Slippery Snake Slide, no exceptions will be made.
• Only adults may sit on the outside swings on Jungle Swings.