FREE RETURN VISITS

Guests booking tickets on the WMSP website, for a visit to WMSP, may be entitled to a Free Return Visit, within 6 months from the date of their visit. Instructions on how to book your Free Return are provided by email after your visit date; this email is sent within 24 hours after visit. Please check your junk mail folders as sometimes our emails can fall in there.

Visit our bookings page and select ‘I already have a ticket’, then choose the option to book your Free Return Visit. 

Use the barcode numbers on each of your original admission tickets and input this barcode number for each guest when prompted, before confirming your booking.

Only barcodes for admission for paid guests will be valid; under 3s can still be added to bookings but do not have a free return barcode. If you require a free essential companion ticket, please click here for more information.

To check your eligibility for a free return, please check the individual terms and conditions relating to the ticket type you have purchased.

 

CHANGE OF VEHICLE:

The ticket is not transferable so if you have changed your vehicle from the one recorded on the ticket, you MUST bring proof of this vehicle with you i.e.: insurance document or V5. We will also require photo ID.

 

DATE RESTRICTIONS:

Free Return Codes will not be valid during most school holidays dates, during any special event or evening events, nor on any Bank Holiday weekend dates. 

Free returns are not valid on the following dates:

  • 19th July - 31st August 2025
  • 25th October - 2nd November 2025
  • 13th - 14th December 2025
  • 20th - 24th December 2025
  • 14th - 22nd February 2026
  • 28th March - 12th April 2026
  • 2nd - 4th May 2026
  • 23rd - 31st May 2026
  • 18th July - 31st August 2026

Further date restrictions will be published throughout the year as we release general admission tickets for sale.

If your free return expiry falls on a restricted date or within a restricted date period (e.g. school holidays), you will need to ensure you book in your visit before this.

 

IMPORTANT INFORMATION:

  • A Free Return Code is only available when guests book online in advance, for select ticket types. Guests who arrive without pre-booked tickets will not be entitled to a Free Return.
  • Free Returns are valid for admission only at WMSP for the same number of guests who on your original online tickets and do not include any extras or wristbands.
  • Free Return Codes are valid for 6 months from the date of your first visit and no extensions will be considered.
  • A full list of all terms and conditions that apply can be found by clicking here.