With an allocated time to see Santa, you will be greeted in the Discovery Trail by one of his helpful Elves who will show you to the sleigh where you will be magically transported to the North Pole & into Santa’s Grotto!
Santa’s Grotto is a wonderfully decorated log cabin with its own Christmas tree, festive fireplace and of course Santa himself! You can tell him what’s on the top of your Christmas wish list and a helpful Elf will take a picture of you together!
After meeting Santa, you will make your way to the Elves’ Workshop where children can pick their own present. With a wide selection of gifts to choose from, the children will be spoiled for choice!
Head to Mrs Claus’ Kitchen to pick up your complimentary refreshments and don’t forget to pop along to the Sea Lion Theatre to watch a show!
Santa’s Grotto Admission Prices 2023
All tickets include access to the Safari Drive-through and walk-through exhibits. Prices are dynamic and subject to change*.
Adults (16+yrs) – From £26.00 – £36.00 (includes a visit to Santa in his Grotto, a hot drink and festive treat).
Children (3-15yrs) – From £26.00 – £36.00 (includes a visit to Santa in his Grotto, a photo with Santa to take home, own choice of present from the Elves’ Workshop, a drink and a cookie).
Under 3’s – £13.00 (includes a visit to Santa in his Grotto, a photo with Santa to take home, own choice of present from the Elves’ Workshop, a drink and a cookie).
Plus, entrance includes a Free Return Visit! (Valid for six months. T+Cs apply.)
* Due to dynamic pricing on our ticketing system, prices will vary depending on availability and peak days. Please note, we cannot guarantee prices will remain the same for any set period.
Santa’s Grotto Upgrade Prices 2023
For those with Annual Passes, Valid Free Return Codes*, or Complimentary Tickets.
Adults (16+yrs) – £13.00
Children (3-15yrs) – £13.00
Under 3’s – £13.00
*Free Return Codes cannot be used during the school holiday period – from 23rd December 2023 – 7th January 2024.
Twilight Santa Prices 2023
Enter the Safari Park from 5pm to enjoy an evening Santa’s Grotto time slot and the walk-through areas*.
Adults (16+yrs) – £14.00
Children (3-15yrs) – £14.00
Under 3’s – £13.00
*Guests will be able to visit Land of the Living Dinosaurs, Ice Age, Reptile House, Aquarium and Creepy Crawlies during the evening. Red Panda Retreat and Penguin Cove are open exhibits, however, there is limited lighting.
Twilight tickets do not include access to the Safari Drive-through.
We will admit an essential companion free of charge to the Park and in the Grotto if the guest they are accompanying holds a valid Access Card with a +1 symbol. Guests who require additional support in order to visit will need to apply online, at least 7 working days in advance of your first visit, with our partner Nimbus Disability. Applications are free, or you can choose to pay £15 to upgrade to an Access Card which can be used at other venues. Should your application be successful (assessed for an essential companion with a +1 symbol), you will be able to book your Santa Safari companion ticket online by clicking here. If an essential companion would like refreshments from Mrs Claus’ Kitchen, they can be purchased at a discounted rate of £3.00
Adults must have a valid Grotto ticket to see Santa and all children must be accompanied by at least 1 adult with a Santa Grotto ticket. Guests without a Grotto ticket will not be able to enter.
Pushchairs and prams are not permitted inside the Santa Safari Grotto.
The Adventure Theme Park is closed during the winter season.
Babies 0-12 months can visit Santa ‘Free of charge’ however, they will not receive a gift, photograph or treats from Mrs Claus’ Kitchen. If these are required, please book as an ‘Under 3’. If your baby does not require a gift, photograph, or treats, you do not need to add them onto your booking.
NEW FOR 2023 – SAFARI SKATING
Get your skates on this winter and join us for our brand-new festive experience. Safari Skating allows you to try out your skating skills on our very own Glice® rink. This eco-friendly ice rink alternative is suitable for all of the family and doesn’t require any water or energy, meaning it’s more sustainable (and not a soggy bottom in sight!).
Traditional ice skates are included in the cost to be worn on the rink and skating aids can be hired for smaller skaters.
As this is an outdoor event, we recommend wrapping up warm and wearing thick socks that cover your ankles!
VIRTUAL REALITY (VR) SLEIGH RIDE
A magical 4D adventure to the North Pole!
While visiting us this winter you can experience our Virtual Reality (VR) Santa Sleigh Ride experience! This extra special feature enables you and your family to help Santa test out his sleigh led by D.A.S.H. You’ll be transported across the globe to give the sleigh a trial flight before Christmas Eve exploring all the wintery wonderland. Hold on to your hats and antlers everyone, this could be a bumpy ride!
To enjoy this fully immersive 4D experience all you need to do is add how many people you would like to go on this sleigh ride in the extras section when booking tickets online. Tickets are priced at £4.00 per person. The full experience lasts five minutes, giving you and your family an unforgettable magical Christmas treat!
– All children under 7 must be accompanied by an adult.
– Children 3 years and under cannot wear the VR Headsets, but they will see a video on the screen at the front of the ride. We advise adults responsible for these children to also not wear the VR Headsets.
– All guests must be seated correctly whilst on the ride. Children must be able to sit upright by themselves on the sleigh, unaided.
– We advise you not to wear the VR Headsets if you suffer from dizziness, epilepsy, headaches, motion sickness or are pregnant.
– Please be aware you can remove the VR Headset at any point if you feel necessary.
– Guests will be seated in groups, up to a maximum of 8 people.
– VR Headsets will be disinfected after every use.
SCHOOLS AND GROUPS
Special discounted prices are available to groups of 10 or more people arriving in one vehicle.
Please note that large groups may have to be re-formed into smaller groups to see Santa. School Groups will receive 1 free supervisor per 5 pupils.
Adult (16+) – £14.50 (includes a visit to Santa in his Grotto)
Child (3-15yrs) – £14.50 (includes a visit to Santa in his Grotto, a photo with Santa to take home and own choice of present from the Elves’ Workshop)
Under 3 – £13.00 (includes a visit to Santa in his Grotto, a photo with Santa to take home and own choice of present from the Elves’ Workshop)
Adult (16+)- £19.00 (includes a visit to Santa in his Grotto, a hot drink and a festive treat)
Child (3-15yrs) – £19.00 (includes a visit to Santa in his Grotto, a photo with Santa to take home, own choice of present from the Elves’ Workshop, a drink and a cookie)
Under 3 – £13.00 (includes a visit to Santa in his Grotto, a photo with Santa to take home, own choice of present from the Elves’ Workshop, a drink and a cookie).
Groups: Email firstname.lastname@example.org
Schools: Please email email@example.com with your phone number and booking enquiry and one of our elves will call you back at a time convenient to you.
All groups must confirm their final numbers at least 14 days in advance. Full payment is then due 7 days in advance.
Groups and Excursions bookings will be able to exchange their vouchers for drinks and snacks at Mrs Claus’ Kitchen.
Groups and Excursions bookings will be automatically assigned to a 9am – 10am Santa’s Grotto time slot on weekends and during school holidays.