Join us from 26th Nov – 24th Dec for a magical festive day out for the whole family, combining a four-mile winter Safari and a visit to Santa in his Grotto…

Santa’s Grotto

With an allocated time to see Santa, you will be greeted in the Discovery Trail by one of his helpful Elves who will show you to the sleigh where you will be magically transported to the North Pole & into Santa’s Grotto!

Santa’s Grotto is a wonderfully decorated log cabin with its own Christmas tree, festive fireplace and of course Santa himself! You can tell him what’s on the top of your Christmas wish list and a helpful Elf will take a picture of you together!

After meeting Santa, you will make your way to the Elves’ Workshop where children can pick their own present. With a wide selection of gifts to choose from, the children will be spoiled for choice! 

Head to Mrs Claus’ Kitchen to pick up your complimentary refreshments and don’t forget to pop along to the Sea Lion Theatre to watch a show!

To read about our NEW luxury Breakfast with Santa experience, Click Here

Please note: The Adventure Theme Park rides will be closed throughout winter.

Santa’s Grotto Admission Prices 2021

All tickets include access to the Safari Drive-through and walk-through exhibits.

Adults (16+yrs) – £28.50 (includes a visit to Santa in his Grotto, a hot drink and a mince pie).

Children (3-15yrs) – £24.50 (includes a visit to Santa in his Grotto, a photo with Santa to take home, own choice of present from the Elves’ Workshop, a drink and a cookie).

Under 3’s – £13.00 (includes a visit to Santa in his Grotto, a photo with Santa to take home, own choice of present from the Elves’ Workshop, a drink and a cookie).

Concessions (Students & Seniors)  – £26.50 (includes a visit to Santa in his Grotto, a hot drink and a mince pie).

Plus, entrance includes a Free Return Visit! (Valid for six months. T+Cs apply.)

Santa’s Grotto Upgrade Prices 2021

For those with Annual Passes, Valid Free Return Codes, or Complimentary Tickets.

Adult – £13.00

Child (3-15yrs) – £13.00

Concessions (Students & Seniors)  – £13.00

Under 3 – £13.00

Please Note: 

  • All carers will receive free admission to the Park and entrance to the grotto. If they would like refreshments they can be purchased at a discounted rate of £3.00.
  • Pushchairs and prams are not permitted inside the Santa Safari grotto.
  • Babies 0-12 months can visit Santa ‘Free of charge’ however they will not receive a gift, photograph or treats from Mrs Claus’s Kitchen. If these are required, please book as an ‘Under 3’. 
  • Concession admission applies to senior citizens & students (with valid student ID). We will admit a carer free of charge when a guest with disabilities purchases a full-price adult or child ticket. Please bring proof of blue badge, PIP or DLA on the day of your visit.

Please note: The Adventure Theme Park rides will be closed throughout winter.

Virtual Reality (VR) Santa Sleigh Ride – A magical 4D adventure to the North Pole!

While visiting us this winter you can experience our Virtual Reality (VR) Santa Sleigh Ride experience! This extra special feature enables you and your family to help Santa test out his sleigh led by D.A.S.H. You’ll be transported across the globe to give the sleigh a trial flight before Christmas Eve exploring all the wintery wonderland. Hold on to your hats and antlers everyone, this could be a bumpy ride!

To enjoy this fully immersive 4D experience all you need to do is add how many people you would like to go on this sleigh ride in the extras section when booking tickets online. Tickets are priced at £4.00 per person. The full experience lasts five minutes, giving you and your family an unforgettable magical Christmas treat! 

Please note: 

– All children under 7 must be accompanied by an adult.
– Children 3 years and under cannot wear the VR Headsets, but they will see a video on the screen at the front of the ride. We advise adults responsible for these children to also not wear the VR Headsets.  
– All guests must be seated correctly whilst on the ride. Children must be able to sit upright by themselves on the sleigh, unaided.
– We advise you don’t wear the VR Headsets if you suffer from dizziness, epilepsy, headaches, motion sickness or are pregnant.
– Please be aware you can remove the VR Headset at any point if you feel necessary.
– Guests will be seated in household or support bubble groups, up to a maximum of 8 people.
– VR Headsets will be disinfected after every use. 

Groups & Schools

Only Santa’s Grotto experience available. Special discounted prices are available to groups of 10 or more people arriving in one vehicle.

Please note that large groups may have to be re-formed into smaller groups to see Santa. School Groups will receive 1 free supervisor per 5 pupils.

School Prices:

Adult – £14.00

Child (3-15yrs) – £14.00

Under 3 – £13.00

Group Prices:

Adult – £16.00

Child (3-15yrs) – £16.00

Under 3 – £13.00

Group and School bookings cannot be made online. A non-refundable deposit of £50.00 will be required upon making your booking.

Groups: Please call our booking hotline on 01299 400700, or email groups@wmsp.co.uk and one of our elves will call you back at a time convenient to you.

Schools: Please call our schools booking hotline on 01299 404888, or email education@wmsp.co.uk and one of our elves will call you back at a time convenient to you.

 

Please note:

– All groups must confirm their final numbers at least 7 days in advance.

– All guests visiting with a school group will receive a hamper containing drinks and cookies for the whole group.

Frequently Asked Questions

What is Santa Safari?

Santa Safari is your chance to meet the big fella at West Midland Safari Park.  Admission also includes entry into West Midland Safari Park to be able to see all our animals on the 4-mile Safari Drive-through. Your tickets also give you access to our walk-through exhibits such as Land of the Living Dinosaurs, Penguin Cove and Lorikeet Landing.

Do I need to pre-book?

It is essential to book in advance to guarantee entry into our Santa Safari experience.

What does my Santa Safari ticket include?

Santa Safari Grotto Admission Includes:

Adult Package

  • Access to the Safari Drive-through & walk-through areas
  • Santa Visit
  • Hot Drink
  • Mince Pie

 

Child Package (up to 15 years)

  • Access to the Safari Drive-through & walk-through areas
  • Santa Visit
  • Photo with Santa to take home
  • Own choice of present
  • Drink
  • Cookie

Is the Grotto accessible?

There is wheelchair access through our Santa Safari Grotto.

I have tickets for the VR Santa Sleigh Ride, where do I need to go?

Our VR sleigh ride is located opposite the entrance to the Grotto. If you need assistance, please ask one of our elves.

Can I take my own photographs?

You are more than welcome to take your own, but we do give you an official photo as part of the experience package.

Can I use my free return code to come to see Santa?

An upgrade fee of £13 is applicable when purchasing a Santa Safari ticket in conjunction with a free return code. Once the free return code is entered at stage 3 of the booking process, the ticket price will automatically be reduced to the upgrade fee of £13 per person.

Please remember to check the expiry date of your free return code. Codes are also not valid during school holiday periods (18th – 31st December 2021.)

What do I do if I’m an Annual Pass holder?

An upgrade fee of £13 is applicable when purchasing a Santa Safari ticket in conjunction with an Annual Pass. Once the Annual Pass ID is entered at stage 3 of the booking process, the ticket price will automatically be reduced to the upgrade fee of £13 for each Annual Pass Holder.

Is the Theme Park open?

The Adventure Theme Park is closed during our Winter Season.

What time do I need to arrive?

Guests will be allocated a time slot to visit Santa in the Grotto. You can enter the Park in our normal opening hours.

I have a time slot that's before the Safari Park is scheduled to open - what do I do?

Guests with a 9.00am – 9.30am or 9.30am – 10.00am grotto slot on selected dates, will be able to enter the Park earlier than the advertised opening time, in order to attend their grotto slot. Please note that guests will not be permitted to enter the Safari Drive-through earlier than 10.00am.

I have a complimentary e-Ticket, can I visit Santa Safari?

If you have valid complimentary e-Tickets, you can use these for general admission to the Park, but would need to pay the upgrade fee to add-on tickets to see Santa.  These are £13 per person and can be purchased on the day of your visit, in our Experiences Kiosk, subject to availability. 

Can I use my Tesco Clubcard Vouchers for Santa Safari?

No, Tesco Clubcard Vouchers cannot be used for Santa Safari unfortunately. 

Can I use my Blue Light Card discount for Santa Safari?

No, Blue Light Card discounts cannot be used for Santa Safari unfortunately.